We promise to print and ship your order within one working day. To make this even more transparent, we are now sending you a shipping confirmation via email. Plus, you can also check the status of your order on the new order history page. We hope you’ll like the new feature as we always try to make the service as good as we can. If you have any ideas on how to improve Picpack, we are happy to read about it: hello@getpicpack.com.